"operating models"

A productivity tool makes you faster at what you were already doing. An AI agent can completely change what you're doing.

Despite C-suite optimism and more investment, there's a big gap between AI aspirations and enterprise readiness. The answer? Savvy redesign...

Many companies are using AI to automate tasks, cut costs and speed up existing workflows, but that approach risks missing the much bigger op...

For the last thirty years, executives have asked the same wrong question: how do we move our organization fast enough to keep up with the te...

If AI adoption is lagging or not bringing any real value, the problem might be your operating model.

The failure is not in the technology. It is in the operating model surrounding it, and it shows up in three interconnected places.

Today, there are several AI engineer roles that require fundamentally different skill sets, workflows and operating models.​